In order to use our website (undermrp.com), the user have accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time. The words site and website shall mean undermrp.com.
1) The user may carefully read all the information on products and services as provided in relevant sections.
2) All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.
3) The prices and availability of products are subject to change without prior notice at the sole discretion of our site.
4) The User agrees to give accurate, authentic and true information wherever required i.e., creating an account with us, entering shipping and billing details.
5) Our site reserves the right to confirm and validate the information and other details provided by the user at any point of time. If any such user details are found not to be true wholly or partly, our site has the right in its sole discretion to reject the registration and debar the user from placing orders of our products and using/viewing any part of the website without prior intimation whatsoever.
6) Our website will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own card on the site. As we use 3rd party payment gateways, the user shall contact them when required and we’ll do our best in co-ordinating between them.
7) Our website shall not be liable for any delay/non-delivery of ordered goods in the case of flood, fire, wars, acts of God or any cause that is beyond the control of us.
8) The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
9) Our website shall not entertain any complaints after 7 days, once the order is delivered.
10) If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through contacting us using the contact options in the contact page and should wait for a written clarification before using the service.
11) All products images are just for
reference only, actual product, colour, fabrics and designs may slightly vary
from original picture.
We ship products via our courier partners i.e., Professional Courier, ST Courier, FedEX, Delhivery, Ecom Express, XpressBees, and any other courier partner we may have tie up with. User do not have control on the courier partner we select which may vary on every order.
The order will be shipped either on the same day or next day. There maybe some exceptions and user shall cancel the order whenever they require and get the full refund.
Cancellation, Returns & Refunds
Cancellation: If you'd like to cancel an order, you shall able to cancel it before it is picked up. Request for cancellations of orders after pickup shall not be entertained.
Return: You will have 7 days from the date of delivery of the product
in case you'd like to return a product. If you would to return a product,
please do the following steps-
You can request for return by visiting the order history page, select the required order and click on the return options and proceed with the instructions provided.
Refund & Replacement: Once we received back the returned item, we shall either issue refund or send replacement based on your requirement. You will have the option to select this option while initiating a return process.
If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by our site for re-delivery shall be claimed from the user placing the order.
If a non-delivery or late delivery occurs in any other case then our site is not liable to pay / refund any amount more than value of the order placed.